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Customer Care

Here at Tariq Halal, we are committed to providing our customers with excellent service and the very best halal produce in the industry. We advise that you inspect your goods upon delivery, if in the event that you are dissatisfied with your online shopping experience, please contact us and we will try our best to help.

If there is a complaint in relation to our service, it will be reviewed by our customer service department and we vow to respond within 1 working days. Complaints in relation to the quality and presentation of the goods you receive will be forwarded to our Head Butcher for review and and aim to respond to you within 2 working days.

Unfortunately, as our products are perishable we are unable to accept the return of any produce delivered to you. However, if the goods you have ordered do not meet your reasonable satisfaction, we may, in our absolute discretion, send you a Tariq Halal voucher to compensate for the items that had not met your expectations.

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